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Dear Customer,

Thank you for choosing Garrelts and Sons for your most recent plumbing, heating and water treatment needs. At Garrelts and Sons, we value you as a customer and want to make sure you are completely satisfied. We are very interested in your experience using our services. Please take a few moments to fill out the brief survey and remember to include your name, address and telephone number.

Your feedback is so important to us that we have provided two easy ways for you to respond to this customer satisfaction survey:

How well did we...
  Poor Excellent              
1 2 3 4 5 6 7 8 9 10
Schedule the appointment at your convenience?   
Arrive when we promised?   
Listen to you?   
Address your concerns?   
Explain what needs to be done?   
Act courteous and professional?   
Appear knowledgeable about the product?   
Avoid damaging your property?   

Resolve any problems and complete job in a timely manner?

Make it easy to do business with us?   
Meet your overall needs?   
Would you call us again for future service needs?   
Would you be interested in a service and maintenance agreement?   
Your Tech was:

1. What could we have done better?

2. Where did we provide exceptional Service?
About You:  
First Name *
Last Name *
Address *
City *
Zip *

Garrelts & Sons Inc./ American Water Experts is a BBB Accredited Plumber in Johnsburg, IL

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